TWENTY FIRST CENTURY COMMUNICATIONS INC in Columbus, Ohio
Company Description:
21st century's hvca service allows utilities to handle a high volume of calls during peak calling situations. ucs delivers unprecedented automated communication capacity for crisis situations. tfccsearch helps maintain accurate customer contact information.
Services Offered:
Emergency Planning
Emergency Notification
Emergency Management
High-speed Notification
High-volume Call Answering
Overflow Call Center Support
Outage Management
Outage Reporting
Inbound Call Handling
Outbound
Database Maintenance
Customer Contact Information
Outdial
Call Back
Hvca
Ucs
Employee Accountability
Trccsearch
Business Continuity
911 Reverse
Field Connect
21st Century
Web Results:
- Mobile Outage Communications
- SIGN UP FOR OUR NEWSLETTER View Video Presentation First Name *Last Name *Company *Email (we will keep your email completely private) * Mobile Outage Communications Ken Sims and Jack Hierholzer, Gulf Power discuss how the Distributions Operations Department gained support from management and other s...
- Gas Resources
- SIGN UP FOR OUR NEWSLETTER Industries We Serve Innovative Products Customer Care Resource Center News & Events About Us Connect With Us Electric Resources Water Resources Gas Resources Gas Resources Articles Customer Service 2020: Grid upgrades spark an interactivity revolution Various contrib...
- SMS Program Terms and Conditions
- SIGN UP FOR OUR NEWSLETTER Industries We Serve Innovative Products Customer Care Resource Center News & Events About Us Connect With Us Terms and Conditions Contact Us Privacy Policy Terms and Conditions Terms and Conditions To opt-in or subscribe to this service, you can register on a participa...
- IVR Best Practices
- SIGN UP FOR OUR NEWSLETTER View Video Presentation First Name *Last Name *Company *Email (we will keep your email completely private) * IVR Best Practices Listen to energy industry experts, the IVR Doctorsas they take you through the "dos and don'ts" of outage management system menus and messaging. ...
- Utility Affiliations
- SIGN UP FOR OUR NEWSLETTER Industries We Serve Innovative Products Customer Care Resource Center News & Events About Us Connect With Us Our Team Affiliations Utility Affiliations TFCC International Employment Employment Opportunities Information Security Utility Affiliations The American Public ...
Business Information:
In Business Since: | 1989 |
Business Sector: | Residential, Commercial |